Effective Date: [04/08/2026]
Last Updated: [04/08/2026]

1. Introduction

Welcome to the website of Paul Cleaveland.

These Terms & Conditions govern your use of this website. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website.

2. About Us

Paul Cleaveland

Consultant Urological Surgeon

Practice Address:
The Alexandra Hospital Cheadle

Telephone: 0161 495 6812

Email: info@paulcleavelandurology.com

3. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Breach any applicable law or regulation.

• Infringe the rights of others.

• Damage, disable or impair the website.

• Introduce malicious software, viruses or harmful code.

• Attempt to gain unauthorised access to any part of the website or its systems.

We reserve the right to suspend or restrict access to the website where misuse is suspected.

4. Medical Information

The information published on this website is intended for general educational and informational purposes only.

It is not a substitute for professional medical advice, diagnosis or treatment.

You should always seek advice from a qualified healthcare professional regarding your individual medical circumstances. You should never ignore or delay seeking medical advice because of information found on this website.

Use of this website does not create a doctor–patient relationship.

5. Appointments

Requests for appointments submitted through this website are requests only and do not constitute confirmed bookings.

An appointment is only confirmed once you receive confirmation from the Practice.

Appointment availability may change without notice.

6. Fees and Payments

Consultation fees, investigation costs and procedure fees are available upon request or will be confirmed before treatment.

Payment terms, cancellations and refunds are governed by our separate Refund Policy.

Patients using private medical insurance remain responsible for confirming their level of cover and for paying any excesses, exclusions or shortfalls not met by their insurer.

7. Website Content

Unless otherwise stated, all content on this website, including:

• Text

• Images

• Graphics

• Logos

• Videos

• Downloads

• Design and layout

is owned by or licensed to the Practice and is protected by copyright and other intellectual property laws.

You may:

• View the website.

• Download or print pages for your personal, non-commercial use.

You may not reproduce, modify, distribute, publish or commercially exploit any content without prior written permission.

8. Accuracy of Information

We make reasonable efforts to ensure the information on this website is accurate and up to date.

However, medical knowledge develops continually, and we cannot guarantee that all information will always be complete, current or free from errors.

We reserve the right to update, amend or remove website content at any time without notice.

9. External Links

This website may contain links to third-party websites for your convenience.

We do not control or endorse the content of third-party websites and accept no responsibility for their content, availability or privacy practices.

Accessing external websites is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, the Practice shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from:

• Use of this website.

• Inability to use this website.

• Reliance upon information contained on this website.

• Temporary interruption or unavailability of the website.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded under the laws of England and Wales.

11. Privacy

Your use of this website is also governed by our:

• Privacy Policy

• Cookie Policy

These documents explain how your personal information is collected and used.

12. Security

Although we take reasonable steps to maintain website security, we cannot guarantee that this website will always be secure or free from viruses or other harmful components.

Users are responsible for ensuring their own devices are adequately protected.

13. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

The latest version will always be published on this website and will take effect from the date of publication.

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Paul Cleaveland

Consultant Urological Surgeon

Practice Address:
The Alexandra Hospital Cheadle

Telephone: 0161 495 6812

Email: info@paulcleavelandurology.com